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| Multimedia And Technology A place to discuss TV, movies, games, graphics, art, computers, technology, the internet and more. |
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#1 (permalink) |
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Seasoned YaHookan
Join Date: Dec 2002
Location: gulf islands bc
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sending my laptop back to dell
first, i know i know, i shouldnt of gotten a dell, i dont know why i keep going back to them when i hated my computer every time
anyway my ethernet port's broken, and it sucks cause i pay extra to have like beyond ultra high speed internet its capable of like 80mb/s but im stuck on using my wireless bumming internet off my neighbours so i called dell and they sent me a box with a sticker so i can send my laptop back and they'll fix it i dont know if itll cost me money or not i have a limited warranty (which I had to pay like 90$ extra to get) and now i read the limited warranty fine print (since the internet wire got yanked on the port just doesn't work no more) and apparently it doesn't cover dammage that's your fault i.e: abuse. BUT it does cover damage done throughout shipping, so why would they charge me an extra 90 dollars for coverage for damage done only over shipping? anyways, i want to beat the system. im gonna say ever since i bought the laptop ive been using wireless internet, and now i decided to get the real deal and it's not working, i've never used the ethernet port before damage must of been done during shipping!! ha! think that'll work? anyone else have experience with sending shit back to dell? sorry for the long post and is there anything i should do to my computer before i send it off? im not really afraid of anything, all i got is a bunch of downloaded movies and a few apps but no incriminating pictures or anything so yeah any advice thanks!
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#2 (permalink) |
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Radical Dreamer
Join Date: Feb 2006
Location: texas
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sounds like a plan but to me wireless internet is so cool and convenient that IT'S the real deal
what's so bad about the dell tho if you broke it? my wife's laptop's been running like a dream for over a year
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![]() “Be kind, for everyone you meet is fighting a hard battle.” rip matt
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#3 (permalink) |
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I am the Walrus
Join Date: Apr 2006
Location: Big khahuna Burger
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I would cut your losses and try to get refunded by Dell. I know it sounds crazy but when you get to call center India (the best is when they try not to sound like they are in India, LOL) ask to speak with their super. Explain what has happened, that you have been a customer for X years (get receipts) and are very dissatisfied with their product and demand a full refund or other form of compensation.
It might be a stretch, but being polite and asking nicely is always the first way to start. You would be surprised how willing people are to help if you say please and thank you.
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ΜΟΛΩΝ ΛΑΒΕ |
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#4 (permalink) |
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Duderino
Join Date: Apr 2005
Location: chiburbs
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yeah dude just say that it (the port) never worked to begin with
dont worry about shit youve got stored on there, even if its porn the most they'll do is look at it and chuckle. i'll bet at least 5/10 computers gos in there with porn in it. as long as the limited warranty is still in play and your in the time limit you should be good
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#6 (permalink) |
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I am the Walrus
Join Date: Apr 2006
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When I have my computer repaired I always get pissed knowing he's looked through my personal collection. It's not that I'm embarrassed and I understand that most of the pics I have aren't exclusive, but I've put a lot of time and effort into those folders.
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#7 (permalink) |
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Duderino
Join Date: Apr 2005
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oh and the computer repairman appreciates that believe me
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#8 (permalink) |
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Duderino
Join Date: Apr 2005
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one time i went into gamestop to sell my used copy of tony hawk for xbox
the dude opened it and inside was a ghetto-rigged pen-pipe i had made i was like 15 years old and was in that "make your own pipe every night" stage of smoking lol it was a very weird situation
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#10 (permalink) |
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Seasoned YaHookan
Join Date: Dec 2002
Location: gulf islands bc
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thanks all for the advice
im gonna send it out this week it sucks i cant get my other old ass dekstops to even turn on so ill be with no computer for like a month maybe ![]() ![]() ![]()
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#11 (permalink) |
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Seasoned YaHookan
Join Date: Dec 2002
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wow it's so hard to let go and realize i wont have a computer for like 3-4 weeks ....
even though i don't really essentially 'need' it and only use it for stupidities
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#12 (permalink) | |
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Old School
Join Date: Sep 2003
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Quote:
My sister has sent her Dell laptops (her's, her kids) in 4 or 5 times (so far). It always takes weeks or more even. I won't mention what she had to do to convince the Indian dude it was broken each time and could not be fixed. She wasted hours on the phone with them. DELL sux, time to move on. If you are a Windows only guy then get a Toshiba or HP.
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FIGHT POWER
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#13 (permalink) |
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Seasoned YaHookan
Join Date: Dec 2002
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I've been doing some reading about this online (I still can't get myself to send the laptop away, I really kinda need it) and a lot of people said Dell screwed them the warranty wouldn't cover the ethernet port and they want like 300-400$ to fix it!!!
![]() SOOOOOOOOOOOOOOOOOOO i cant believe i havent thought of this before like fuck how did i not think of this ![]() gonna get one on the big island this weekend!! ![]() ![]() i mean i got highspeed internet, plus i'm paying an extra 10$ a month for extreme high speed internet, yet i'm sitting in the kitchen on an uncomfortable stool bumming internet off my g-ma inlaw
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#14 (permalink) |
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Seasoned YaHookan
Join Date: Dec 2002
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WOOOOOOOOOOOOOOOOOOO OOOOOOOOOOOOO!!! I got an ethernet adapter today!!!!!!!!!!!!!!! !!!!!!
my internet speed is 16.42 MB/S or more fuck niiiice about fucking time i can sit in my fucking chair i dont have to sit on a fucking stool in the kitchen hugging the wall stealing my gma's internet FUCK NIIIICE YEAAAH
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#15 (permalink) |
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YaHookan 2011 Winner
Join Date: Jul 2002
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got pics of your g-ma?
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